One of the highest compliments that I feel that I can receive as a fishing guide is a customer booking a return trip. Sure, there are many things that I truly appreciate, as the owner of Traverse City Bass Guide Service, including customer reviews that I can post to my web site, customer referrals, gratuities, etc. but to me, the ultimate is the opportunity to fish with a customer on a repeat basis. This means that hopefully, I showed that particular customer a good enough time that they want to come out again. Given the nature of the business, and that we are located in Traverse City, it isn’t always easy to arrange fishing trips from as far as some of my repeat customers are from. And given the huge choice of so many wonderful travel destinations, the fact that the customer chose to come back not only to Traverse City, but to also fish with me again is just plain awesome! I’ve had customers from California, Oklahoma, quite a few from Texas and Florida, Canada… and the list goes on. I’ve even had a customer from Guam. That was a fun trip.
I am lucky to have a lot of repeat customers who either have second homes in the area or live full time in the area, and they are a treat to have out on a repeat basis. Many of these customers have their own boats and could choose to fish on their own, but I am proud to be able to call them repeat customers. I hope that it’s because of my work ethic, hospitality and friendly atmosphere that my customers come back, and hopefully will keep all of my customers coming back for years to come.
Whether you are a one-time customer of ours or a repeat customer—I appreciate each and every one of you. Each trip is special in its own way, and from the bottom of my heart, thank you!